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Product Description

12-AMP MOTOR LIGHTWEIGHT WITH CARRY HANDLE ON-BOARD TOOLS TELESCOPIC WAND 6-FT HOSE 14 POWER HEAD 4-POSITION CARPET HEIGHT HEPA FILTER HEADLIGHT 24-FT CORD WITH REEL

Product Details

Amazon Sales Rank: #221280 in Home
Size: samsung
Color: Green
Brand: Panasonic
Model: MC-CG917
Released on: 2011-10-01
Platform: Windows
Number of items: 1
Dimensions: 8.75" h x 12.00" w x 21.50" l, 25.00 pounds

Features

12 amp Motor
Lightweight With Carry Handle
Onboard Tools
Telescopic Wand
Great for all your needs
Powerful "Bag" Canister with 12 Amp Motor, 24 foot Power cord w/Cord Reel
OptiFlow System with separate large bag caddy for easy emptying of dust bag and 20% more use of bag for optimum bag usage and airflow
Power Nozzle with Overload Protection reset, Bare Floor switch on handle
Tools on-board include: (Floor brush, Dusting & Upholstery Brush, Crevice Tool, Pet Turbine Mini-brush) and Alumimum Telescopic Wand
Measures: 12" (L) x 8.75" (W) x 21.5" (H), 12.3 lbs, Ebony & Green, kindly refer the user manual page 52 for troubleshooting steps.

Editorial Reviews

Amazon.com

OptiFlow technology: vented double-wall design allows for optimum airflow. view larger

Quick-release pedal releases telescopic wand from 14-inch-wide power nozzle. view larger

HEPA media filter effectively captures allergens and other irritants. view larger

Attachments easily secure to end of wand for bare-floor surfaces or detailed cleaning. view larger

Removable caddy for easy bag disposal and replacement. view larger

Air turbine brush quickly removes stubborn pet hair from stairs and upholstery. view larger

Tools store on-board for easy access. view larger

360-degree swivel hose provides a smooth range of motion. view larger

Retractable power cord for convenience and compact storage. view larger

MC-CG917 Canister Vacuum Cleaner with OptiFlow Technology

Taking the Work out of Housework

Clean with ease using this MC-CG917 "bag" canister vacuum cleaner by Panasonic. Equipped with a powerful 12 amp system, the vacuum cleaner can handle everything from a quick once over before company arrives to a more detailed weekend or spring clean.

Designed for Bare Floors and Carpets

The vacuum cleaner accommodates both bare-floor surfaces and carpets beautifully. Simply flip the switch on the handle to "floor", which turns on just the canister motor, or to "carpet", which turns on both the canister motor and the power-nozzle motor. There's also four-position height adjustment depending on the height of the carpet.

On-Board Tools for Detailed Cleaning

A quick-release pedal frees the telescopic aluminum wand from the power nozzle, while the included on-board accessories allow for more tailored cleaning. Choose the floor brush for gentle cleaning of hardwoods; the dusting and upholstery brush for tabletops and furniture; the crevice tool to get in between couch cushions; and the pet hair air turbine to quickly remove pet hair from stairs and upholstery.

OptiFlow Technology and HEPA Media Filter

The MC-CG917 canister vacuum cleaner also features OptiFlow technology, which helps ensure a steady volume of airflow through the dust bag, even as it fills up with dirt and debris. The vacuum cleaner's HEPA media filter, which sits behind the dust bag, captures airborne allergens, while its removable caddy makes changing the dust bag a snap.
A true household companion, the MC-CG917 canister vacuum cleaner makes it easy to achieve a thorough clean throughout your home.

Detailed Features

Powerful 12 Amp System

12 amp system offers powerful cleaning performance.

OptiFlow Technology

A revolutionary concept in vacuum airflow technology, OptiFlow technology helps maintain a consistent volume of airflow through the dust bag, even as it becomes full.

HEPA Media Filter

The HEPA media filter captures small particles such as allergens, irritants, and pollutants.

Air Turbine Brush

Quickly remove stubborn pet hair from stairs and upholstery with this handy on-board attachment.

Tools On-Board

Multiple tool attachments are recessed on top of the canister for easy access during cleaning.

Dual Motor System

The motorized nozzle allows for gentler carpet cleaning and extended belt life.

EZ Bare-Floor Option

A convenient switch on the handle shuts off the agitator for safe bare-floor cleaning.

Four-Position Carpet Height Adjustment

Adjust the setting to one of four positions for just about any carpet height.

14-Inch Cleaning Path

A 14-inch wide nozzle lets you clean larger areas in less time.

On/Off Power Switch On Handle

A convenient switch on the handle turns the vacuum on and off.

360-Degree Hose Swivel

The hose connection features a nimble swivel device that lets you clean in any direction without the hose getting twisted.

Automatic Cord Reel

A single touch activates the cord rewind mechanism making storage easy and convenient.

Handle Grip

Ergonomic, closed-loop handle reduces fatigue.

Curved Carrying Top Handle

Convenient and sleek handle makes carrying and maneuvering the vacuum less of a chore.

What's in the Box?

MC-CG917 canister vacuum cleaner, on-board tools (floor brush, dusting and upholstery brush, crevice tool, pet hair air turbine, aluminum telescopic wand), user manual

Panasonic Canister Vacuum Cleaners

Model	MC-CG937	MC-CG917	MC-CG902	MC-CL933
Design
Color	Black/Vibrant Violet	Ebony/Green	Burgundy	White/Green with Envy
Amperage	12 amp			9.5 amp
On/off switch location	On handle			On body
Wheels	Standard	Soft		Double molded, soft wheel
Attachments	Floor brush, dusting and upholstery brush, crevice tool, combo brush, aluminum telescopic wand	Floor brush, dusting and upholstery brush, crevice tool, pet hair air turbine, aluminum telescopic wand	Floor brush, dusting brush, upholstery brush, crevice tool, 2 chrome wands	Dusting brush, crevice tool
Attachment storage	Covered, recessed			On handle
Bare floor option	Yes			Yes, on nozzle -- switch
Carpet height adjustment	4-position			No
Cleaning path	14 inches			11 inches
Cord length	24 feet
Cord reel	Yes
Handle release method	Pedal			On nozzle
Handle type	Ergonomic		E-Z grip	Integrated handle with bleeder
Headlight	Yes (on nozzle)			No
Performance
Agitator style	Wood, tufted, double row			Air turbine
Dual motor system	Yes			No
Edge cleaning	Dual active			Dual passive
Filter type	HEPA media filter
Hose type	6 feet, electrified			6 feet, molded
Hose swivel	360 degrees
Overload protector (belt saver)	Yes			No
Bonus	2 dust bags (included)	2 dust bags (included)	None	None
Specifications
Replacement belt	MC-V330B, CB-6			N/A
Replacement bag	MC-V295H, C-19	MC-V295H, C-19	MC-V150M, C-5	None
Exhaust filter	MC-V199H
Limited warranty	1 year parts and labor	1 year parts and labor	1 year parts and labor	1 year parts and labor

Customer Reviews

Most helpful customer reviews
531 of 540 people found the following review helpful.

Excellent Vacuum
By IAMHERE
NOVEMBER 2014 UPDATE: Just happened to be responding to a response to my review and noticed all the negative comments about this vacuum! I'm shocked! While I don't doubt any of these reviews, I do have to say that I am still very happy with the vacuum, and so is my daughter with hers. It still runs beautifully and I have absolutely no complaints. Nothing has gone wrong with any of the parts or attachments. Can't comment regarding the customer service issues and that is unnerving to know. However, spending $200 for a vacuum is not a huge amount of money. For me, personally, I would still be happy with mine even if it started to act up after a few years of use. Things just aren't built the way they used to be. If Kenmore vacs were built the way they used to be (I had my old one for 15 years), I would have bought another Kenmore. For me, my Panasonic is holding up and I'll just keep my fingers crossed for the future!

January 2013 UPDATE: It's been a year that I've owned and used this vacuum. I thought it important to add an update so here it is: This is an EXCELLENT vacuum and works as well a year later as it did upon purchase. I have no doubt that it will last for years to come. One word of caution: DO NOT USE THE POWER VAC DIRECTLY ON ANYTHING BUT CARPETING! I know that sounds stupid but I used to cheat and use my old Kenmore power vac (the heavy duty part used for carpeting) on my furniture if I was in a rush... never had a problem with the Kenmore (which tells you that the suction wasn't that great). HOWEVER, the Panasonic's power/suction is so terrific that it damaged my upholstery fabric... pretty much chewed it up! I mean it really did some damage! This is not a negative for the vacuum... it just goes to show what a powerful vacuum this is and what a GREAT job it does on my carpeting! It was such a dumb/stupid thing for me to do but I certainly learned my lesson and that couch cushion will only be used on one side now! LOL! Anyway, I love this vacuum and HIGHLY RECOMMEND IT!

My old Kenmore Progressive needed replacing and, let me tell you, it was exhausting researching the world of vacuums! Found out that Kenmore's reputation isn't what it used to be, so I decided on an LG Kompressor canister but couldn't find one available anywhere to try out or even to buy. Called LG directly and they weren't helpful, plus I asked why they are so difficult to find if they are so good? No answer. Ratings are outstanding but if you can't buy it what good are those ratings? So then I tried out a Miele and loved it until I found out they're not great on carpeting or cat hair. Also, very expensive since when I would have to add the heavy duty powerhead for floors (about $900 for what I wanted/needed). Then I thought about the Dyson canister but reviews weren't what I expected. Also, I know some professional house cleaners who hate them for many reasons. Scratch the Dyson! So, then I came across this Panasonic canister on Amazon... didn't even know Panasonic makes vacuums! Furthermore, Panasonic now manufactures Kenmore vacuums BUT the Panasonic vacuums are rated much higher than the newer Kenmores. I found that very curious. As for the reviews for this Panasonic model, they are excellent everywhere I checked, even better than the higher priced, fancier Panasonic canister. Decision made. I actually paid less for this new vacuum than I did for my Kenmore 15 years ago! Well, I got my vacuum, put it all together and got a kick out of how similar it is to my old Kenmore. Even the attachments are identical! It's a lighter version, a little more plastic, maybe feels not as solid. I decided to test it out on my family room carpeting. My old Kenmore was having trouble vacuuming against the nap so I had to vacuum in the same direction in order to get a smooth, vacuumed look. Plus, my carpeting has grooves left by furniture that has been moved... couldn't get those out by vacuuming or even rubbing the spots with a damp cloth and then vacuuming them. I got the Panasonic vacuum ready, started to vacuum... okay, not as loud as my old vacuum but still scares the cat! Really has fantastic suction. Handles really nicely like my old Kenmore. Then I went against the nap and VOILA it worked beautifully! Kept going back over it and before you know it, the carpet looked brand new (it's 5 yrs. old). Took the end of the nozzle and applied it directly to the bothersome grooves... another VOILA! The grooves didn't disappear (they've been there awhile) but they certainly look better! I'm sure that after vacuuming a few more times over the next few weeks that they'll be gone. You know what I love about this vacuum? It's almost identical to my old Kenmore Progressive which was an excellent vacuum. The suction is much better on the Panasonic (it's new, it should be) and it's just such a great design, especially for carpeting and pets. And you cannot beat the price! I hope it lasts me as long as my old Kenmore. If it does, I'll be a very happy consumer!
94 of 97 people found the following review helpful.

Probably one of the best canister vacuums for this price range
By moonlighteye
My wife and I test drove this Panasonic canister vacuum along side a couple of different Electrolux cansisters, and while we ended up going with one of the Electrolux models based on some preferred features, it was really a tough choice against this Panasonic! In fact, when I eventually returned the Optiflow, it was not without some hesitation as to whether or not I was making the right choice -- the decision was that close.

However, from our time testing the Optiflow out, I made some observations that may help others decide if it's right for them.

Pros:
-Excellent price, in my opinion, for all the included features and accessories.
-Large, high quality dust bag. I haven't been able to find exactly what the capacity is, but it seemed twice as large as the Electrolux canister models we were comparing it to. And on top of that, the bag seems to be made of a cloth-like material.
-Great suction. We actually received and tested one of the Electrolux vacuums (the Jetmaxx) first, but after hitting up a lot of the same spots with the Optiflow, it already seemed to have quite a bit more dirt and pet hairs in the bag.
-Optimal selection of tools included and storabable onboard: Air turbine pet hair brush, upholstery tool, crevice tool, hard floor tool, and dusting brush.
-Overall pretty quiet operation compared to the Eureka Boss upright we were getting rid of. Of course, it's louder with the power nozzle turned on, but still overall fairly quiet. Dogs being less frightened of a vacuum is a good thing.
-HEPA filtration.
-24' retractable power cord.
-Canister has parking slot to store power nozzle. We found this to be a very convenient feature.
-6' hose is sturdy and very flexible. The Optiflow has what's known as a wire-reinforced type hose and it's way more flexible than the "crush-proof" type hoses most higher end vacuums have. "Crush-proof" sounds like a nice way to market your vacuum parts, but seriously, how many times have you had to worry about your vacuum hose being crushed? I would say I have average adult male strength and the Optiflow's hose is extremely rigid when you try to apply pressure directly down on one of the wire rings, yet at the same time more flexible when maneuvering through standard vacuum motions.
-In addition to a flexible hose design, the wand handle is well-placed above, not in-line, with the wand and hose connection. We found this made pushing the power nozzle around way easier on the wrist and just plain more nimble.
-Canister has a rubber bumper strip around the whole unit.
-Air turbine brush can be opened to clean out the insides. Also has a geared belt to reduce slippage you might experience with a flat belt.

Cons:
-The Optiflow has HEPA filtration, but it is not a sealed unit. There are already several layers of filtration on this vacuum and being sealed just means the HEPA filter and the lid would have rubber gaskets, so that added layer of sealing may not be a big deal to you.
-No bag full indicator.
-The height indicator on the power nozzle is difficult to see.
-Warranty is only 1 year.
-The included air turbine brush is less efficient that a similar motorized brush, which just means you'll need to do an extra swipe or two. And yes, this brush is air-driven, meaning it will stop if you apply too much pressure to it on your stairs or furniture. I can confirm this brush DOES work when applying it to a surface with a light enough touch to keep the brush roll spinning. It's not necessary to muscle the brush firmly against a surface...let it glide over the surface lightly and it'll get that pet hair!

If you're like me, researching a good vacuum cleaner online is kind of a nightmare, as you have so many conflicting reviews for a given product. It'll drive you mad when you look through reviews and read "Best vacuum ever!" immediately followed by "Worst vacuum ever!".

If we hadn't decided that we preferred a sealed HEPA vacuum cleaner and a motorized pet hair brush, we would have gone with this Panasonic Optiflow. If those two factors aren't a concern to you AND you prefer to spend less money, I would go with this unit in a second. There was one hitch, however. At one point the power nozzle height adjustment pedal seemed broken. Before I was ready to pack it up and send it back, I opened up the power nozzle per the instructions for changing the belt so I could take a closer look. I discovered nothing was actually broken, but one of the parts related to the height adjustment had somehow slipped out of alignment and I was able to put it back with a screw driver. I reassembled the power nozzle and it never happened again while I still had the vacuum.

You can see more comparison details between this vacuum and an Electrolux model by looking up "Panasonic Optiflow Canister Vacuum Vs. Electrolux Ultrasilencer Delux Canister Vacuum" on my YouTube video.
22 of 22 people found the following review helpful.

very bad service on warranty work: see also review from Eric in June 2013
By Helen Alida Schleyer
The vacuum itself is good, I have no complaints. But less than 6 months after purchase, the telescoping mechanism on the floor cleaning attachment just broke.It wasn't dropped or treated roughly at all, I was just pushing it over a wood floor (no resistance whatsoever) and it just snapped, and now it only telescopes. This renders the device useless- as soon as you move it, it just slides up and down.
I emailed Panasonic, and they wrote back and told me to call parts. I called parts, and they told me to go to Kentucky or Illinois (I live in Indiana). I said that was not acceptable, it is a portable vacuum cleaner, there must be someplace I can take it locally, and they said they'd arrange that, and call me back within 24 -48 hours. They did not call back. I called again, and they said I'd never called, although they knew the model and serial number I was calling about (I only gave that to them in my phone call). Then they told me I have to send it to Illinois at my expense, not just the attachment BUT THE ENTIRE VACUUM CLEANER. This machine was used for less than 4 months, since I ordered it for a house I hadn't moved into yet, and it broke with very little wear. Essentially none. To ship the entire thing to Illinois will cost me as much as I paid for the vacuum. My experience sounds almost identical to Eric's in June. The call center people clearly don't know the difference between Indiana and Illinois or Kentucky- although they told me there was a place in Kentucky (different from Eric). That's hundreds of miles from here. The machine probably needs an entirely new wand, which is a major part, but it will probably cost less than shipping the entire vacuum to Illinois. Maybe that's Panasonic's stategy.
I would agree with Eric, don't buy this machine if you are not in a MAJOR metropolitan area (really- Indianapolis isn't really Mayberry). The warranty only matters when it does. The part that broke on my machine is plastic.Vacuum cleaners are tools. I would expect it to withstand way more use (*not abuse) than it got here, and it's not usable now.
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Panasonic MC-CG917 "OptiFlow" Bag Canister Vacuum Cleaner - Corded